The stormwater is fixed (good thing, because it's bucketing down!), the locks are on, most of the outstanding stuff has been done, although the painter was still going half an hour ago and the cleaner needs to come back over the weekend....but most importantly - WE HAVE THE KEYS!
We're also promised a big fat cheque in the mail next week for rent compo. I'll be waiting impatiently for that!
I'd like to report that we're excited, elated and thrilled, but mostly, we both just feel exhausted, pissed off and let down. :o(
Maybe that will change in the next couple of days.
Showing posts with label handover. Show all posts
Showing posts with label handover. Show all posts
Friday, November 28, 2008
Handover pending....
A visit to the house last night showed:
Plaster still not repaired where a light fitting has been moved. Since we can't get in, we don't know, but can guess, that other plaster repairs haven't been done either.
Floor has been cleaned, but very poorly. No evidence of site clean being done, so concrete, rubble etc is still there.
Plumber has not been to sort out the storm water (we were assured he'd be there yesterday). Attempts to repair bent powder coated infill above sliding door have made it worse.
Painter has not been seen yet.
No deadlocks fitted, and we assume that the other fixing items haven't been done either.
Our inspection is at 1:30pm tomorrow. At least our concreter is on the ball - the driveway is all dug out and formed up, ready to pour. And the idiot fencing contractors have concreted in the posts on our side boundary and attached the top rails, so at least that's some progress. We DID have to request that they not pour concrete into the hole where they've trashed the stormwater...a stormwater drain full of cement? Yeah, that'd work well....
Continuing the dramas, I got on my high horse with the bank yesterday afternoon and caused a stir. All I've asked for is confirmation that a bank cheque will be available at our local branch for collection this morning. I asked for this on Tuesday last week. And again on Monday this week. And again on Wednesday. And then again at lunchtime yesterday.
At 3:00pm I lost patience and faxed a complaint, pointing out exactly how bad their service is, and letting them know that if I did not hear for them within the hour, I would be escalating my complaint to the Banking Ombudsman. 59 minutes later, I got a call, masses of apologies, and the whole thing was sorted out pretty quickly. I now have confirmation in writing that our cheque will be waiting for us tomorrow morning at the branch I specified.
Honestly, that wasn't so hard, was it? So why did it take 10 days, 3 faxes, 4 phone calls and a threat to make it happen? I worked for this particular bank for 20 years, so I'm particularly disgusted when their service isn't up to scratch. I told them that a 12-year-old with a piggy bank full of 5 cent coins gets better service in the branches than their "valued" home loan customers. True...
After a few dramas with this current loan, a previous loan and an insurance claim, I'll be taking my business and walking in the new year. Loyalty? Bah! It'd be nice if they demonstrated some!
I wish I could say that had made me feel better, but nope.... rocking up to the house this afternoon and finding everything completed? THAT will make me feel better!
*deep breaths...*
Plaster still not repaired where a light fitting has been moved. Since we can't get in, we don't know, but can guess, that other plaster repairs haven't been done either.
Floor has been cleaned, but very poorly. No evidence of site clean being done, so concrete, rubble etc is still there.
Plumber has not been to sort out the storm water (we were assured he'd be there yesterday). Attempts to repair bent powder coated infill above sliding door have made it worse.
Painter has not been seen yet.
No deadlocks fitted, and we assume that the other fixing items haven't been done either.
Our inspection is at 1:30pm tomorrow. At least our concreter is on the ball - the driveway is all dug out and formed up, ready to pour. And the idiot fencing contractors have concreted in the posts on our side boundary and attached the top rails, so at least that's some progress. We DID have to request that they not pour concrete into the hole where they've trashed the stormwater...a stormwater drain full of cement? Yeah, that'd work well....
Continuing the dramas, I got on my high horse with the bank yesterday afternoon and caused a stir. All I've asked for is confirmation that a bank cheque will be available at our local branch for collection this morning. I asked for this on Tuesday last week. And again on Monday this week. And again on Wednesday. And then again at lunchtime yesterday.
At 3:00pm I lost patience and faxed a complaint, pointing out exactly how bad their service is, and letting them know that if I did not hear for them within the hour, I would be escalating my complaint to the Banking Ombudsman. 59 minutes later, I got a call, masses of apologies, and the whole thing was sorted out pretty quickly. I now have confirmation in writing that our cheque will be waiting for us tomorrow morning at the branch I specified.
Honestly, that wasn't so hard, was it? So why did it take 10 days, 3 faxes, 4 phone calls and a threat to make it happen? I worked for this particular bank for 20 years, so I'm particularly disgusted when their service isn't up to scratch. I told them that a 12-year-old with a piggy bank full of 5 cent coins gets better service in the branches than their "valued" home loan customers. True...
After a few dramas with this current loan, a previous loan and an insurance claim, I'll be taking my business and walking in the new year. Loyalty? Bah! It'd be nice if they demonstrated some!
I wish I could say that had made me feel better, but nope.... rocking up to the house this afternoon and finding everything completed? THAT will make me feel better!
*deep breaths...*
Tuesday, November 25, 2008
More mellow by the minute!
Feeling hopeful
This morning I've been at the house, had a quick chat to the site supervisor, and have actually seen some tradies working around the place. SS was also on the phone, organising lots of little details (like a replacement plug for one ensuite sink, since the original has gone missing).
On top of that, I've just had a call from the construction manager, who informs me that the brickie is working right now on patching up mortar and fixing a dodgy column in the garage, the plasterers are due shortly to fix a couple of things, and tomorrow the following are all organised:
- Roof service
- Painting
- Laminate cleaning/polishing
- Installation of some powder coated window infills that we weren't happy with
The fascia guys were there earlier too, but the material they had didn't match our colour, so they have to order new pieces and come back.
He's very confident that handover will go ahead on Friday. Me? I'm feeling quite a bit better.
Now I'm going to chase the admin girl re our Certificate of Occupancy, which I still haven't received.... and then I may have to do battle with the bank, who still have not replied to my fax from last Tuesday requesting that a bank cheque be available for us to collect on Friday morning. I've made one follow-up phone call, and will be really peeved if I have to ring again.
And let's hope my skills with the spray paint, plus the note/diagram I've taped to the rear door of the house, gets the message through the thick skulls of the fencing contractors....
On top of that, I've just had a call from the construction manager, who informs me that the brickie is working right now on patching up mortar and fixing a dodgy column in the garage, the plasterers are due shortly to fix a couple of things, and tomorrow the following are all organised:
- Roof service
- Painting
- Laminate cleaning/polishing
- Installation of some powder coated window infills that we weren't happy with
The fascia guys were there earlier too, but the material they had didn't match our colour, so they have to order new pieces and come back.
He's very confident that handover will go ahead on Friday. Me? I'm feeling quite a bit better.
Now I'm going to chase the admin girl re our Certificate of Occupancy, which I still haven't received.... and then I may have to do battle with the bank, who still have not replied to my fax from last Tuesday requesting that a bank cheque be available for us to collect on Friday morning. I've made one follow-up phone call, and will be really peeved if I have to ring again.
And let's hope my skills with the spray paint, plus the note/diagram I've taped to the rear door of the house, gets the message through the thick skulls of the fencing contractors....
Sunday, November 23, 2008
On a happier note...
The facade is looking really good, now that all the render is complete and they've listened to me and repainted that goddam portico beam in the right colour! Took this today:
Exterior colours are:
Bricks - Austral Harvest Malt
Render - Rockcote Pinjara
Spouting, fascia, garage door, front door, portico beam - Colourbond Ironstone
Weatherboards - Colourbond Paperbark (yes, they are made of fibre cement, but that's the paint colour we liked)
Roof tiles - CSR Monier. Profile Horizon, colour Barramundi
And I'm rather keen on the Gleditzia that's been planted on our nature strip. Now for driveway, front path, some decking on the porch and landscaping. Oh...maybe we'd better actually get through handover first.
Exterior colours are:
Bricks - Austral Harvest Malt
Render - Rockcote Pinjara
Spouting, fascia, garage door, front door, portico beam - Colourbond Ironstone
Weatherboards - Colourbond Paperbark (yes, they are made of fibre cement, but that's the paint colour we liked)
Roof tiles - CSR Monier. Profile Horizon, colour Barramundi
And I'm rather keen on the Gleditzia that's been planted on our nature strip. Now for driveway, front path, some decking on the porch and landscaping. Oh...maybe we'd better actually get through handover first.
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